Terms of Service

The terms and conditions governing the use of our services

2025/03/10

Introduction

These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.

Use of Services

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, secure, or error-free.

User Accounts

When you create an account with us, you must provide accurate and complete information. You are responsible for safeguarding your account and for all activities that occur under your account.

Intellectual Property

Our website and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, and other intellectual property laws.

User Content

You retain all rights to any content you submit, post, or display on or through our services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content.

Prohibited Activities

You agree not to:

  • Use our services in any way that violates any applicable law or regulation
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of our services
  • Attempt to gain unauthorized access to our servers or networks
  • Use our services to distribute malware or other harmful code

Subscriptions and Payments

Subscription Plans

We offer the following subscription plans:

  • Free Plan: Limited features, lifetime access with restrictions
  • Pro Monthly Plan: $9.90 per month, billed monthly
  • Pro Yearly Plan: $59.90 per year, billed annually (equivalent to $4.99 per month)
  • Lifetime Plan: $199.00 one-time payment

All prices are in USD and exclude applicable taxes. Prices may vary by region.

Payment Processing

Payments are processed securely through Creem, our third-party payment processor. By making a purchase, you agree to Creem's terms of service and privacy policy. We do not store your full credit card information on our servers.

Automatic Renewal

Monthly and yearly subscriptions automatically renew at the end of each billing period unless you cancel your subscription before the renewal date. You authorize us to charge your payment method for the renewal amount.

Subscription Cancellation

You may cancel your subscription at any time through your account settings or by accessing the Customer Portal. Cancellation will take effect at the end of your current billing period. You will continue to have access to Pro features until the end of your paid period.

Refund Policy

  • Response Time: We commit to responding to all refund requests within 3 business days. If we do not respond within this timeframe, Creem reserves the right to issue a refund on our behalf to ensure customer satisfaction.
  • Monthly and Yearly Subscriptions: We offer a 30-day money-back guarantee for new subscriptions. If you are not satisfied with our service within 30 days of your initial purchase, you may request a full refund.
  • Lifetime Plan: Lifetime plans are eligible for a 30-day money-back guarantee from the date of purchase.
  • Refund Requests: To request a refund, please contact our support team at support@3dfitness.vip. Refunds will be processed to the original payment method within 5-10 business days after approval.
  • No Refund After 30 Days: After 30 days from the purchase date, we do not offer refunds except as required by law.

Price Changes

We reserve the right to modify subscription prices at any time. Price changes will not affect your current subscription period but will apply to subsequent renewals. We will notify you of any price changes at least 30 days in advance.

Failed Payments

If a payment fails, we will attempt to process the payment again. If payment continues to fail, your subscription may be suspended or canceled. You will be notified of any payment issues via email.

Termination

We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason, including but not limited to:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Non-payment of subscription fees
  • Abuse of our services

Upon termination, your right to use the services will immediately cease. We may delete your account and data, subject to our data retention policies.

Limitation of Liability

In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services, including but not limited to:

  • Loss of data or fitness progress
  • Loss of profits or business opportunities
  • Personal injury or property damage
  • Service interruptions or technical failures

Our total liability for any claims arising from or related to these Terms or our services shall not exceed the amount you paid us in the 12 months preceding the claim.

Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that:

  • Our services will meet your specific requirements
  • Our services will be uninterrupted, secure, or error-free
  • The results obtained from using our services will be accurate or reliable
  • Any errors in our services will be corrected

Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by:

  • Posting the updated Terms on this page
  • Sending an email notification to the address associated with your account
  • Displaying a notice on our website

Your continued use of our services after such changes constitutes your acceptance of the modified Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States of America, without regard to its conflict of law provisions.

Contact Us

If you have any questions about these Terms, please contact us at:

Last Updated: January 15, 2025